Hearing loss is something that affects everyone differently, but there are a couple of common signs that can indicate you may have some degree of hearing loss. 

1. Speech and other sounds seem muffled
2. Trouble hearing high-pitched sounds
3. Trouble understanding conversations in noisy placed with background noise
4. Your preferred TV or other media volume is higher than those around you. 

If you have noticed any of the above (or are simply curious), we suggest first taking our free Online 5-Minute Hearing Test!

This 5-Minute Hearing Test, while not a replacement for a visit to a hearing care professional and not an official medical diagnosis, is a great place to get started. 

Depending on the results of this test, it may be time for you to visit an audiologist or bring up the topic during your next health checkup.

There are different degrees of hearing loss and different models of hearing aids are designed to be suitable for certain degrees. Send us your audiogram or Olive Hearing Test results for a recommendation!

It is important to remember that hearing loss is different for everyone and, as a result, so are the effects of hearing aids on each individual. 

Hearing aids are expensive devices and usually require large payments upfront. 

With the Olive Trial system, you can pay a minimal amount to test before you buy and avoid a large upfront payment. The trial cost is deducted from overall price as well; no extra fees!

The 30-Day Trial begins on product arrival so you have the full amount of time to use, experience, and adjust to your device. You can choose to return or purchase the device at any point during the 30 day trial; just send us an email at support_us@oliveunion.com to get the process started. 

Please note that the trial fee is non-refundable. For full information, please make sure to read our Return Policy page. 

Yes, the Olive SmartEar Plus and Olive Max are both registered with the FDA as Class II Air-Conduction Hearing Aids, with both OTC and prescription classifications. 

The registration and information is availably publicly on FDA's Establishment Registration and Device Listing website.

Unfortunately, Olive Union does not accept insurance at the moment. HSA or FSA cards are also at the moment not usable for purchase. 

All Olive Union products are covered by a 1-year manufacturer's warranty. If your product stops working or becomes damaged, we will arrange a new product change at no cost. This warranty only covers manufacturing faults or damage; third party damage or misuse is not covered. 

Please see our dedicated Return Policy Page for details on returning an Olive Union purchase. To begin a return, send us an email at support_us@oliveunion.com to begin the RMA process.